Frequently Asked Questions

When will I receive my order? 

You can access your Order Status page for updates at any time by using the link provided in your order confirmation email!

Items ship First Class Mail. 
Printed Items will ship from our Printer and may arrive in separate packages. 

Our items are not massed produced and printed individually by the printing company and shipped from the printing facility. 

*For USA Orders Please allow 10-14 Business days ( business days are M-F) from ordering to receive your package.


*For International orders Please allow up to 11-28 business days 

What Countries do you ship to? 

We ship to most PayPal supported Countries, but not all.
*Please Note : Our Printer does not ship to Eastern Europe -Ukraine, Russia, Belarus, Moldova, Uzbekistan, Kazakhstan, Kyrgyzstan, Georgia, Azerbaijan, and Armenia,Azerbaijan, Belarus, Estonia, Georgia, Latvia, Lithuania, Moldova, 
also Iran, Iraq, and unsupported PayPal Countries.
 
Please contact us if you do not see your Country listed at checkout.
*Please note that we do not ship to Third Party Shipping services due to high instances of fraud.

*PLEASE NOTE:  We only ship to PayPal confirmed addresses -

We can not ship to an address different than the Paypal payment verified address.

What is the Shipping Fee? 

All Items ship directly from Our printer and we charge the exact shipping fee that they charge.

If for any reason the cost of shipping is less than we are charged, we always credit back the difference.

How will my items ship? 

Items ship First Class Mail. 
Printed Items will ship from our Printer and may arrive in separate packages. 

Our items are not massed produced and printed individually by the printing company and shipped from the printing facility. 

*For USA Orders Please allow 10-14 Business days from ordering to receive your package.


*For International orders Please allow up to 11-28 business days 

International Orders: 
Any taxes imposed on goods on delivery are strictly the responsibility of the customer.

Buyer is responsible for any Custom fees.

 

*PLEASE NOTE:  We only ship to PayPal confirmed addresses -

We can not ship to an address different than the PayPal payment verified address.

 

What is your return policy? 

Due to the personal nature of the oracle cards, unless there is a printing mistake we are unable to accept returns. Our decks are printed and shipped individually by our professional printer and not massed produced. 

If there is a printing problem with the deck, please contact us with photos of the damage or printing error. We will help you resolve it make sure that you receive a perfect deck!

What payments do you accept? 

We accept all major credit cards through Paypal.

How long will it take to receive my order? 


Our items are not massed produced

and printed individually by the printing company

and shipped from the printing facility.

*For USA Orders Please allow 10-14 Business days from shipping to receive your package.


*For International orders Please allow up to 11-28 business days

 

Do you give free decks for Bloggers and Youtube Deck Reviews? 

We really appreciate all the wonderful reviews that we receive from our customers!
Unfortunately we are unable to give out free decks for reviews, (Bloggers, Youtubers, etc.)
This would be unfair to our loyal customers that support Jae Larson Designs.
Thank you for understanding!